By: Greg Williams, The Master Negotiator & Body Language Expert
When you seek to solicit customer loyalty, do you consider using negotiation strategies? Everyone knows that customer loyalty is valuable to any business, but many business owners don’t consider the fact that negotiation strategies are employed in soliciting customer loyalty.
In a negotiation, you must know and understand the source of motivation behind […]
By:Andrew Mellen, Chief Organizing Expert
There’s a conversation going on about the distinction between work/life balance and work/life integration, so let’s take a look at both concepts and see which one makes more sense and gets us less stress and more free time in our lives.
work-life balance
The achievement of equality between time spent working and one’s personal life.
work-life integration
To bring together the elements of work life […]
By: Ritesh Sanghani
We are in year 2014 the age of outsourcing it is commonly known as subcontracting, freelancing, crowd sourcing and virtual assistance. Outsourcing non-core operational activities allow companies to grow rapidly and save time, cost and get access to most advance technologies, skills and infrastructure.
The success of outsourcing depends on selection of right service provider and task to be outsourced […]
By: Eileen McDargh, CSP, CPAE
Consider these glum facts: Only one in eight workers worldwide are engaged at work, but according to Gallup’s new 142-country study on the State of the Global Workplace, engagement varies considerably according to the region and country in which these workers live and their economic and social conditions.
So let’s just look at the U.S and Canada. Gallup […]
By: Dr. Janet Lapp
When you own it 100%, your whole life begins to change. If there’s a magic bullet in a salesperson’s world, that’s it. Here are two sure-fire systems to boost accountability in your team.
1. Make your people accountable for their own progress by following an ‘You’re It’ feedback system.
Many high performing groups are making their people accountable for their […]
By: The Small Business Authority
Southwest Airlines just wrapped up a deal to buy AirTran Airways, which will bring the airline for the first time into Atlanta, a well-known Delta Airlines stronghold, according to The Atlanta Journal-Constitution.
The planes haven’t been painted and Southwest Airlines isn’t even in the Atlanta market yet. But in advance of a full-scale marketing effort, Southwest has […]
By: Grow your Business, Ink From Chase
A frustrated CEO recently shared with me that her employees had lost their edge. They were internally focused, their speed-to-market was down, and they couldn’t find a good balance between serving customers well while making healthy margins. The result was slow progress against the company strategy and an inability to profitably deliver on the value […]
